Have an issue or concern?  Our representatives can be reached at 210-375-0066.

 

Frequently Asked Questions

Do you service my area?

Please contact our office at 210-375-0066 and ask one of our friendly CSR’s if we service your neighborhood. Please have your subdivision name handy.

Do you recycle?

Yes we do! Please refer to our web site for the types of recyclable materials we accept.

How often do you collect my trash and recycle product?

For most customers we collect one time per week on both trash and recycle product but there are some areas where we collect twice weekly on trash and some where recycling is not provided due to lack of interest.

Can I put out extra trash and if so who much?

You can put up to 3 x 32 gallon bags out along with your 96 gallon totter. All customers are unlimited on the amount of recycle, but it must be clearly marked & in clear plastic bags.

How often do you bill for services?

We bill quarterly! If you start after the quarter has already begun we will prorate your bill for the remaining time in the quarter. If you move out of our service area we will refund what ever time is remaining in the quarter.

Commercial Customers: Effective April 1, 2019 C6 Disposal will be assessing a convenience fee of $3.00 per transaction for use of debit or credit cards. Use of e-checks as a means of payment is now available thru our online portal (50 cents per transaction).

Residential Customers: Effective May 1, 2019 C6 Disposal will be assessing a convenience fee of $3.00 per transaction for use of debit or credit cards. Use of e-checks as a means of payment is now available thru our online portal (50 cents per transaction).

How can I make my payment to C6?

Currently we have three ways by which a customer can make a payment. (1) you can send your check or money order by US postal Service (2) you can go online to our website click on the Pay Your Bill Online button and follow the directions or (3) you can come to our office and pay with check or credit card. Due to the threat of credit card fraud and identity theft we will not accept credit card payments by phone.

Merry Christmas and Happy New Year

Again we want to thank you for your business and we look forward to serving you in 2022!

Regarding Christmas Tree Disposal

Removal will begin the week of January 10th thru the 15th. Trees should be placed curbside by 7am on your scheduled collection day.

For our twice a week collection customers, if the tree is not removed on your first pick up of the week it will be removed on the second. Leave it at the curb.

If tree is longer than 6 feet please cut the tree in half and place both sections curbside for pick up. Trees will continue to be picked up even if placed curbside after the week the 15th.

For those individuals that don’t want their trees landfilled, you may donate your tree to the Burning Bush as long as it is free of ornaments, lights, tinsel and decorations, etc. You can also contact other local compost facilities (New Earth, Gardenville, City of San Antonio) to see if they will accept your tree.

Thank you and Happy New Year
C6 Disposal Systems

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